Old Time Pottery Reviews
Old Time Pottery has an overall rating of 4.2 based on 76 reviews. Customer feedback on Old Time Pottery is mixed: Old Time Pottery reviewers highlight positive aspects like wide selection of home decor, affordable prices, friendly customer service, easy online shopping, which strongly appeal to budget-conscious shoppers, home decor enthusiasts, families looking for affordable furnishings. However, Old Time Pottery is often criticized for its inconsistent product quality, shipping delays, limited stock on popular items, occasional customer service issues.
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All Old Time Pottery Reviews (76)
hello_troy327
May 19, 2026
"I’ll give credit where it’s due: everything that…"
I’ll give credit where it’s due: everything that was supposed to be in my box was actually there. Kind of refreshing when the bare minimum goes right, honestly.
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ABBE
May 08, 2026
"I ordered during a sale and…"
I ordered during a sale and used a coupon, so the price ended up being much better than what I found in stores near me. Shipping was fine, and everything arrived in one piece. I’d shop on Old Time Pottery again when they have another promo.
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hello_delphine747
May 07, 2026
"I really liked how organized the…"
I really liked how organized the store was. Everything was in clear sections, so I wasn’t wandering around confused trying to find what I needed. The seasonal items, home decor, and kitchen stuff were all easy to spot, and the aisles were nice and clean too. I actually found everything on my list faster than usual, which felt like a small win for the day.
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GREEN
May 03, 2026
"I had to return a couple…"
I had to return a couple of things I ordered from oldtimepottery.com, and it was smoother than I expected. The instructions were clear, the return label printed fine, and I appreciated that I didn’t have to dig through a bunch of tiny links just to figure out what to do. I kept checking my account because I figured the refund would take a while, but it showed up sooner than I thought. No weird extra steps, no back-and-forth emails, no hassle. Happy with how it went.
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JosephCarden_62
April 24, 2026
"Decent variety, but a little disappointing"
I usually find something different here, like wall decor, pillows, and little table pieces. They do have a good variety, and the prices are usually reasonable. I just left feeling a bit disappointed this time because nothing really stood out as much as I hoped.
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LorraineMason_27
April 21, 2026
"Checkout Was a Mess"
I was trying to place an order yesterday, or maybe it was the night before, I kind of lost track because the pages were loading so slowly. Every time I got to checkout, it would glitch or freeze, and I had to keep going back and trying again. It made what should’ve been a quick purchase feel way more frustrating than it needed to be
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MichaelWarner
March 29, 2026
"Nice decor, just a slow delivery"
I ordered a few home decor pieces they looked just like the pictures, which was a relief because I’ve been feeling mentally drained lately and didn’t have the energy to deal with returns or surprises. The prices were fair too. Shipping took longer than I was hoping, but everything arrived in good condition, so I can’t really complain too much. I’d shop here again.
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ADAMS
March 13, 2026
"Great Customer Service"
I had a small issue with my order recently, but the customer service rep was really nice and handled it fast. They didn’t make it feel like a hassle at all, just got it fixed and kept things easy. after this latest experience, I feel good about shopping here again.
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alice_Hayes83
March 06, 2026
"Cute fall finds"
I found some really cute fall decor here. The prices were decent too. A few shelves were a bit messy. But I still thought it was worth checking out.
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annaloney6723
March 05, 2026
"I bought a small table and chair…"
I bought a small table and chair set from Old Time Pottery, i was disappointed. It looked really cute in the store, but after just a few weeks the legs started feeling wobbly and the finish was scratching way too easily. The price wasn’t terrible, but I still think it’s only fair for furniture to hold up longer than that. Selling something that looks nice but falls apart so quickly just doesn’t feel right. I probably wouldn’t buy furniture from them again.
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carolyn.Sullivan
January 17, 2026
"Easy checkout, no time wasted"
Checkout was easy overall. There was one tiny lag that made me worry for a second I’d have to start over or lose my spot, but it cleared up quickly and everything went through fine.
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IsaiahHartt
January 14, 2026
"Pretty good experience overall"
I ordered maybe 4 or 5 home decor items from Old Time Pottery, and the site was easy to get around. I found what I was looking for in just a few minutes without having to click through a ton of pages. Shipping took a bit longer than I thought it would, probably an extra couple days, but it wasn’t a big deal. Everything showed up packed well, and nothing was broken, which I was happy about. Prices seemed fair overall, and I’d order from them again, just probably not if I needed something within a week or so.
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VickiePierson_04
January 10, 2026
"Good Prices, but a Little Disappointed"
I found a bunch of decor and kitchen stuff for way cheaper than I expected, which was nice. The quality is good for the price too. I was a little disappointed that a few items weren’t quite as nice as they looked online, but overall it was still a decent experience and I’d probably order again.
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Mildred_syring73
December 30, 2025
"Felt ignored when I needed help"
I asked someone for help they was dismissive. I didn’t expect anything special, just a little guidance, but it felt like they couldn’t be bothered...
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shawnsaska8919
December 28, 2025
"Better Than Expected"
Not gonna lie, I was pleasantly surprised. Everything felt really sturdy, and it actually looked better in person than I expected
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hello_debra764
December 25, 2025
"Found way more than I was looking for"
I went on oldtimepottery.com just looking for a couple of kitchen things, i ended up finding way more than I expected. They've got a really nice mix of home decor, cushions, rugs, outdoor items, and seasonal stuff too. The prices were easy to compare, and I liked that there were different styles instead of everything having that same boring look. The selection is definitely the main reason I'd shop there again. It made it super easy to find things for a few different rooms without having to bounce around to a bunch of other sites.
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Clint.warnock
December 16, 2025
"Website Said It Was In Stock, But It Wasn’t"
I checked the website before heading over because it said they had the item in stock, but when I got there the shelves were empty. Frustrating, honestly. I get that inventory can change, but if people are making the trip based on what the site says, it really should be more accurate...
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Kelly.stull
December 15, 2025
"I ordered a few fall decorations from oldtimepottery…"
I ordered a few fall decorations from Old Time Pottery and chose curbside pickup for the next day. The whole process was really simple. The email instructions were clear, and when I got there, the curbside parking signs were easy to spot. I called to let them know I had arrived, and a worker brought my order out quickly. Everything was there, and she was really nice. It was a smooth, easy experience, and I’d definitely do it again.
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LEAVENS
December 01, 2025
"I was feeling a little pressured…"
I was feeling a little pressured because I needed it to arrive by a certain time, so I was relieved when it showed up right on schedule
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pamcagle1671
November 30, 2025
"Clean and Easy Shopping Experience"
I stopped in last weekend and had a really good experience. The store was very clean, the aisles were easy to walk through, and nothing felt dusty or cluttered. It made the whole shopping trip much less stressful than usual. Big credit to the staff — they’re clearly doing a nice job keeping the place in great shape.
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